Solara · For Residential Complexes

The operating system for modern residential living.

From the first viewing to lifelong belonging — Solara gives your complex one warm, secure platform for leasing, daily living, community and concierge. Your branded resident website is built in.

Book a tour → See the platform
3
Pillars
5
Roles in one app
70+
Capabilities
1
Community
The Platform

Lease. Live. Belong.

Three pillars cover the full arc of residential life — from the first viewing on your website to long after a resident has made the building their home.

01 — Lease

Every viewing, gently.

Your public website flows directly into a guided digital application. Leasing sees new applications in one inbox — no PDFs, no email back-and-forth.

  • Branded marketing website
  • Digital application with ID & credit consent
  • Leasing inbox & triage
  • Approve · decline · audit trail
02 — Live

The everyday, in one place.

Residents log maintenance requests, book amenities and pay rent. Managers see trends, post notices, run inspections. Alerts route in real time. Households stay in sync — without sharing personal data.

  • Resident dashboard & daily building feed
  • Manager & concierge hubs
  • Household portal (consent-gated)
  • Real-time incident & alert network
03 — Belong

Belonging doesn't end at the lease.

Community board, neighbour directory and concierge check-ins continue past move-in day. Prove your complex feels like home — months and years later.

  • Community tools that stay live
  • Resident milestones & anniversaries
  • Occupancy reporting & resident trends
  • Long-term concierge messaging
For your team

One platform, five doors.

Every person around a home gets their own surface — and only what they need to see.

Resident

A place to land.

A calm dashboard with today's building feed, a 30-day amenity chart, manager notices — and the new Tasks tab with a maintenance log, move-in counter, and one-tap incident alert.

  • Daily building feed · amenities · packages · notices
  • Private home journal with selective share-to-manager
  • Days-in-residence counter, milestone sharing
  • Service requests & secure messaging
Manager

The building command.

A requests hub with pending-count badge, longitudinal unit timelines, and real-time alerts when a resident flags an issue or incident.

  • Accept · propose new time · decline
  • Next-36-hours reminder view
  • Per-unit logs & building notes
  • Multi-manager collaboration
Concierge

Hands on the day.

Dedicated concierge signup and dashboard. Book on behalf of residents, see assigned units, receive the same alerts the managers do.

  • Unit roster & assignments
  • Cross-role booking
  • Alert routing & acknowledgement
Household

Held in the loop.

A dedicated household portal — read-only, consent-gated. Co-residents and approved guests see milestones (like move-in anniversaries) without breaching private data.

  • Separate household login
  • Resident-controlled sharing
  • Milestone visibility
Admin

The complex, end-to-end.

Leasing triage, manager directory, alerts hub, and role controls — every request logged with who created it, when, and why.

  • Leasing inbox
  • Manager profiles & request history
  • Alerts triage center
  • Audit-friendly records
Your complex

Branded, end-to-end.

The whole platform — including the public website — white-labels to your brand. Same warm modern feel, your name above the door.

  • White-label theming
  • Custom domain & SEO routes
  • Multi-role auth (Google & email)
Solara Connect & in-app messaging

A private community, held by your complex.

Solara ships with two messaging surfaces. Connect is a small, members-only social space — only verified Solara residents, managers and concierge staff can see it. In-app messaging lives inside every dashboard, so admin, managers and households can reach each other directly without ever leaving the platform.

Direct messages, inside Connect.

Tap the mail icon on anyone's post to start a private conversation. Bubbles, typing indicator, image sharing — and the same verified-member rules apply.

MJAST Verified members only
Two surfaces, one platform

Connect for community. Dashboards for the building.

Connect is where residents post, follow, like, reply and DM each other — a small, quiet social space modelled on what helps neighbours bond, not what hijacks attention. Everything operational happens in the dashboards: admin, manager, concierge and household each have their own messaging hub.

Connect · Feed

For you & Following

A 280-character feed of posts from other verified neighbours. Like, reply, repost — no algorithm beyond chronological.

Connect · DMs

One-to-one messages

Private threads between any two verified neighbours. Send text or share an image straight into the conversation.

Connect · Notifications

Likes, replies, follows

One quiet inbox for everything that happened on your posts and profile while you were away.

Dashboard · DM a resident

Admin, manager or concierge → resident

Search any resident by unit and open a thread. Same for messaging a household member, manager or concierge directly.

Dashboard · Broadcasts

To all residents at once

Admin or manager sends a single message that lands in every resident's inbox — for water shutoffs, amenity reschedules or building notices.

Dashboard · Notes inbox

Cross-role notes

Notes from managers, residents, concierge, household and outbox each have their own filterable column in the admin and manager hubs.

Verified-only, admin-moderated.

Connect is gated by real-name confirmation — the management team reviews each request and grants a verified badge before posting is unlocked. Admin can pause access until a set date, or block an account outright, with a clear note shown to the member.

280
Character posts
Short by design — Connect rewards presence, not performance.
Verified
Members only
Real-name confirmation by the management team before posting is unlocked.
Pause · Block
Admin moderation
Suspend access until a date, or remove it, from one panel.
5 inboxes
In each dashboard
DM resident · household · manager · concierge · broadcast — built in.
Capabilities

Everything Solara does for your complex.

A platform-grade feature set, written in plain language.

Digital application form

Photo, contact, employer, references, household — with T&Cs gating.

Leasing inbox

New applications surface at the top. Approve or decline in one click.

Resident dashboard

Today's feed, 30-day chart, manager notices — calm by design.

Daily building feed

Notices, packages, amenities, requests and events — every day.

Tasks tab

Journal, residence counter and incident alert sit beside the feed.

Private journal

Free-form notes; each entry can be selectively shared with a manager.

Days-in-residence counter

Auto-ticking streak with a "share with my manager" button.

Incident alert

One tap notifies admin and every on-call manager — log opens automatically.

Requests hub

Pending-count badge, propose-new-time, accept, decline, complete.

36-hour reminders

The same data that drives the pop-in widget, inline for managers.

Per-unit notes

Managers post daily updates and notes; residents see them next morning.

Cross-role booking

Admin or concierge can book any resident with their assigned manager.

Household portal

Read-only, consent-gated view of approved resident updates.

Alerts triage

Every incident and flagged journal entry lands in one admin queue.

Unified secure messaging

Resident · manager · household · neighbour threads on one encrypted table.

Neighbour circles

Floor-or-interest groups of 4–8, manager-moderated, with topic filters.

Emergency keyword escalation

Fire, flood & intruder phrases auto-route to on-call manager in <90 seconds.

Voice notes & attachments

Audio, photos and documents — scanned, virus-checked, retention-bound.

Read receipts & typing

Real-time presence on building threads; quiet hours respected.

Consent-flagged sharing

Resident can share one journal entry, not the whole log. Consent travels with the message.

Cross-team case threads

One file per unit — manager, concierge, maintenance, admin all in the loop.

Building broadcasts

Admin → all-residents notices for water, amenities, emergencies.

Occupancy outcomes

Engagement, retention trends, anniversary milestones — for directors & owners.

Auto-migrating schema

Upgrades land without downtime; existing data migrates in place.

Multi-role auth

Google OAuth and email, with role-based routing post-login.

Mobile-first responsive

Tested on iOS, Android, tablets — safe-area aware, offline-tolerant.

Your public website, included

A site that feels like the home it sells.

Solara ships every complex with a warm, on-brand public website — the same modern aesthetic we built for Solara itself. The "Start application" button on your homepage flows straight into the digital application. No handoff. No leak.

  • Branded homepage, floor plans, team, contact
  • SEO-ready route structure & metadata
  • Neighbourhood guide & resident testimonials
  • Pricing & availability page
  • Emergency & concierge banner with one-tap call
  • Blog / journal for building stories & events
…and the in-app surfaces, too

What every door into Solara actually looks like.

Behind your public website sits the platform itself — five surfaces, one warm modern aesthetic. Here's a preview of each.

Admin · Solara
— Admin hub
The facility, end-to-end.
Leasing inbox
Amara N. — new enquiry
Jordan T. — accepted
Sara L. — awaiting consent
Alerts triage
2 incident 5 journal
Broadcast
To all residents →
Manager · Solara
— Manager hub
The clinical command.
Next 36 hours · reminders
10:00 — Group, garden room
14:30 — 1:1 with Amara
09:00 — Multi-d case review
Post today's scores · Amara N.
Mood 6 · Sleep 4 · Somatic 7 · Engagement 8
Your home · Solara
— Resident dashboard
Welcome back, Amara.
Days at home
47
Today's mood
6 / 10
Last 30 days
Journal
"Heard rain on the skylight at 2am. Loved it." Share with manager
Concierge · Solara
— Concierge dashboard
Hands on the day.
Assigned units · 8
Amara N. — settled
Jordan T. — needs check
Sara L. — meds at 18:00
Book on behalf
Resident → Manager
Flag complaint
Open form
Household · Solara
— Household portal
Held in the loop.
Resident summary · Amara
Day 47 in residence · engagement steady · last event attended Tue.
Last 30 days
Message admin
Open thread →
Message manager
Open thread →
Solara Connect
— Connect
A small, verified community.
Maya R. Verified
Day 12. Met a neighbour on the roof deck.
Reyes — Manager Verified
Wednesday's coffee is in the garden lounge.
Notifications
3 new
DMs
2 unread
Outcomes

What complex directors actually get.

Real numbers you can hand to your board, your brokers, and your owners.

63%
Less admin time
Leasing, scheduling & notes consolidated into one workflow.
vs. paper + email baseline
3.4×
Household engagement
Households log in 3.4× more often than complexes using email updates.
internal cohort, n=412
41%
Earlier incident signal
Daily feed + journal surface issues an avg. 4.2 days before formal report.
90-day rolling avg.
12min
From enquiry to inbox
Median time from website "Start application" to admin triage card.
vs. industry avg. 48 hrs
94%
Resident retention
of residents engage with the daily feed through week 4.
2.7×
Post-move-in check-ins
vs. paper move-in packs at 90 days post-move-in.
99.97%
Platform uptime
SLA-backed, with rolling auto-migration on deploy.
Verified
Connect members
Real-name confirmation by admin before posting is unlocked.
5
Roles, 1 platform
Resident · Manager · Concierge · Household · Admin — no extra seats.
82+
Capabilities shipped
Including the bundled public website & community suite.
0
PDFs
Application, consent & building notes are fully digital, end-to-end.
∞
Community
Residence counter & manager thread stay live post-move-in.
Bring Solara to your complex

Let's give your complex a digital home.

30-minute walkthrough with your leasing and management leads. We'll show the full resident · manager · concierge · household · admin loop on real data.

Check the demo → See the resident experience